JR64362: AN ERROR OCCURS WHEN OPENING AN APPLICATION IN IBM INTEGRATION DESIGNER FROM THE WORKFLOW CENTER PERSPECTIVE

APAR status

• Closed as program error.

Error description

• When you open a process app or toolkit in IID from Workflow
  Center perspective, it fails with the following error:
  "Could not get information from Process Center about the process
  application or toolkit. A communication error occurred or you do
  not have the proper permission"
  
  The IID log shows the following NullPointerException:
  
  !ENTRY com.ibm.wbit.ui 4 0 2021-10-15 15:18:26.742
  !MESSAGE Unable to retrieve the list of process applications
  and toolkits from Process Center. Contact your Process Center
  administrator for help.
  !STACK 0
  com.ibm.wbit.lombardi.core.exceptions.TeamworksServerRetrieveExc
  eption: Unable to retrieve the list of process applications and
  toolkits from Process Center. Contact your Process Center
  administrator for help.
     at
  com.ibm.wbit.lombardi.core.rest.RestActionImpl2.refresh(RestActi
  onImpl2.java:714)
     at
  com.ibm.wbit.lombardi.core.utils.BPMRepoRESTUtils.refreshFromRep
  ositorySelective(BPMRepoRESTUtils.java:1181)
     at
  com.ibm.wbit.ui.bpmrepository.utils.ProcessCenterUtils$2.run(Pro
  cessCenterUtils.java:219)
     at
  com.ibm.wbit.lombardi.core.utils.AsyncThread.run(AsyncThread.jav
  a:50)
     at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
  Caused by: java.lang.NullPointerException
     at
  com.ibm.wbit.lombardi.core.rest.RestActionImpl2.refresh(RestActi
  onImpl2.java:682)
  

Local fix

• Restore any toolkit snapshot either directly referenced or via
  nested toolkits before opening the app in IID.
  

Problem summary

• This error occurs because the application has an archived
  toolkit snapshot, either directly referenced or via nested
  toolkits.
  
  PRODUCT AFFECTED:
  IBM Integration Designer
  

Problem conclusion

• A fix is available or will be available that automatically
  restores the archived toolkit snapshot when you open an app in
  IID.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels