Direct link to fix
APAR status
Closed as program error.
Error description
You receive an FNRAM1007 error when you try to add a user to a project area. A corresponding exception related to _WsClientServiceInterface_Stub interface is logged to the IBM FileNet P8 Content Platform Engine server logs. The error you see in Case administration client when you add the user is: "The project area could not be modified because of the following error: FNRAM1007 The dev_env_connection_definition project are could not be modified due to one or more errors. FNRAM9008" In the Content Platform Engine server logs, [8/19/21 21:08:13:511 UTC] 000074fd com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. Message was: Cannot cast class com.ibm.icm.ejb._WsClientServiceInterface_Stub to interface com.ibm.icm.ejb.WsClientServiceInterface com.ibm.websphere.security.auth.WSSubject 175" at ffdc_21.08.19_21.08.13.0.log [8/19/21 21:08:13:828 UTC] 000074fd com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "com.ibm.websphere.csi.CSITransactionRolledbackException: Transaction marked rollbackonly com.ibm.ejs.container.EJSContainer.postInvoke 2326" at ffdc_21.08.19_21.08.13.1.log [8/19/21 21:08:13:907 UTC] 000074fd com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. Message was: Cannot cast class com.ibm.icm.ejb._WsClientServiceInterface_Stub to interface com.ibm.icm.ejb.WsClientServiceInterface failedBatchItem=0 com.ibm.websphere.security.auth.WSSubject 175" at ffdc_21.08.19_21.08.13.2.log PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
This affects IBM Business Automation Workflow configurations with an external IBM FileNet P8 Content Platform Engine.
Problem conclusion
A fix is available or will be available that ensures you do not receive an error when you try to add a user to a project area with an E_UNEXPECTED_EXCEPTION related to _WsClientServiceInterface_Stub interface on the external IBM FileNet P8 Content Platform Engine
Temporary fix
Comments
APAR Information
APAR number
JR64357
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-08
Closed date
2022-03-16
Last modified date
2022-03-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
Document Information
Modified date:
17 March 2022