IBM Support

JR64332: BUSINESS AUTOMATION WORKFLOW DID NOT SEND PROCESS INSTANCE FAILED OR RETRIED STATUS TO CASE

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Direct link to fix

8.6.20020002-WS-BPM-IFJR64332

 

APAR status

  • Closed as program error.

Error description

  • When you used "Retry failed steps" in Process Inspector on
Business Automation Workflow and the process errors were
resolved, the Case side did not get the Activity status update.
The Case Activity stayed in error.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures BAW sending
 a status update to Case when process instance status is Failed
or Retried.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64332
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-11-08
    • 

  • Closed date
    2021-11-17
    • 

  • Last modified date
    2021-11-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            09 November 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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