IBM Support

JR64241: IMPROVE INSTANCEDATA REST API HANDLING OF TASK CLAIM ERROR FOR TASK ALREADY CLAIMED BY SAME USER

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APAR status

  • Closed as program error.

Error description

  • When loading an unclaimed task implemented with a client-side
human service an intermittent error can occur with a message
about an error code 500 when accessing the url
"/rest/bpm/wle/v1/coachflow/instancedata". When the error occurs
 the process instance is placed in a failed state.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the process
 instance won't be put into a failed state and the user can
launch the task again from Process Portal's work list if the
error cannot be recovered from automatically.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64241
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-10-08
    • 

  • Closed date
    2021-11-22
    • 

  • Last modified date
    2021-11-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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