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JR64189: YOU CAN NOT LOG IN TO DESKTOP IBM PROCESS DESIGNER AFTER UPGRADING TO IBM BUSINESS AUTOMATION WORKFLOW 20.0.0.2

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Direct link to fix

8.6.20020002-WS-BPM-IFJR64189

 

APAR status

  • Closed as program error.

Error description

  • You may see com.ibm.bpm.config.ConfigurationServiceFactory error
when logging in to Desktop Process Designer.  The java.util.log
 will contain error similar to:

java.lang.NoClassDefFoundError:
com.ibm.bpm.config.ConfigurationServiceFactory
at
com.lombardisoftware.client.delegate.common.WebsphereDelegateHel
per.getJaasLoginConfiguration(WebsphereDelegateHelper.java:531)
at
com.lombardisoftware.client.delegate.common.ServiceLocator$2.run
(ServiceLocator.java:503)
at
com.lombardisoftware.client.delegate.common.ServiceLocator$2.run
(ServiceLocator.java:499)
at
java.security.AccessController.doPrivileged(AccessController.jav
a:452)
at
com.lombardisoftware.client.delegate.common.ServiceLocator.getSu
bject(ServiceLocator.java:499)
at
com.lombardisoftware.client.delegate.common.ServiceLocator.getSu
bject(ServiceLocator.java:486)
at
com.lombardisoftware.client.delegate.common.ServiceLocator.getSu
bject(ServiceLocator.java:476)
at
com.lombardisoftware.client.delegate.common.WebsphereDelegateHel
per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j
ava:231)
at
com.lombardisoftware.client.delegate.ClientServicesDelegateDefau
lt.loginCheck(ClientServicesDelegateDefault.java:2595)
at
com.lombardisoftware.client.ae.server.ServerPlugin.initialize(Se
rverPlugin.java:142)
at
com.lombardisoftware.client.ae.server.ServerPlugin.authenticate(
ServerPlugin.java:105)
at
teamworks.ae.product.splash.InteractiveSplashHandler$Authenticat
e.run(InteractiveSplashHandler.java:777)
at java.lang.Thread.run(Thread.java:809)
Caused by: java.lang.ClassNotFoundException:
com.ibm.bpm.config.ConfigurationServiceFactory
at
org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(
BundleLoader.java:506)
at
org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLo
ader.java:422)
at
org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLo
ader.java:410)
at
org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadCla
ss(DefaultClassLoader.java:107)

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that prevents the
ConfigurationServiceFactory error.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64189
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-09-23
    • 

  • Closed date
    2021-10-05
    • 

  • Last modified date
    2021-10-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            06 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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