IBM Support

JR64007: YOU ARE UNABLE TO ADD A CASE WHEN THERE ARE REQUIRED PROPERTIES AFTER APPLYING FIX FOR JR63960

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APAR status

  • Closed as program error.

Error description

  • If there are required properties is not populated on a
client-side human service add case page, you receive an error
message 'Required property not set' when you try to add the
case.
If you try to click the Add Case button after you populate the
missing required value, the case is not added.
In the browser console log, you see: "Subsequent multiple clicks
on adding a case ignored"

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • This issue occurs after installing fix for JR63690.

    



Problem conclusion


    

  • A fix is available or will be available that ensures that you
are able to add a case when there are required properties.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64007
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-08-10
    • 

  • Closed date
    2021-08-16
    • 

  • Last modified date
    2021-08-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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