IBM Support

JR63963: THE DEPLOYED PODS CRASHED WITH SEGMENTATION ERROR

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APAR status

  • Closed as program error.

Error description

  • After the User Management Service (UMS) deployment, there are
errors reported in UMS pods. They can also be observed in other
pods such as bastudio-bootstrap. Here is an example of the error


{"type":"liberty_message","host":"icp4adeploy-ums-sso-deploymen
t-5fbdb95866-j4cmz","ibm_userDir":"\/opt\/ibm\/wlp\/usr\/","ibm
_serverName":"ums","message":"SRVE0242I:[com.ibm.dba.ums.authent
[javax.ws.rs.core.Application]: Initialization successful.","ib
m_threadId":"00000050","ibm_datetime":"2021-06-10T09:26:28.383+
0000","ibm_messageId":"SRVE0242I","module":"com.ibm.ws.webconta
iner.servlet","loglevel":"INFO","ibm_methodName":"init","ibm_cl
assName":"com.ibm.ws.webcontainer.servlet.ServletWrapper","ibm
sequence":"1623317188383_0000000000076","ext_thread":"DefaultExe
Unhandled exception
Type=Segmentation error vmState=0x00000000
J9Generic_Signal_Number=00000018 Signal_Number=0000000b
Error_Value=00000000 Signal_Code=00000002
Handler1=00007FCA8E867CA0 Handler2=00007FCA8E14C140
InaccessibleAddress=00007FC9C017A000
RDI=00007FC9C01774FA RSI=0000000000006E00 RAX=00007FC9C0179FFF
RBX=00007FCA4A18B640

Local fix

  • N/A

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures exceptions
are handled.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR63963
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-07-22
    • 

  • Closed date
    2021-08-18
    • 

  • Last modified date
    2021-08-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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