JR63957: IBM RPA KEEPS EXECUTING SAP COMMANDS FOREVER ONCE THE CONNECTION WITH THE APPLICATION IS LOST

Download IBM Robotic Process Automation 21.0.1

APAR status

• Closed as program error.

Error description

• If the connection with SAP is lost (main window is closed,
  connection with the server goes offline, among others) and a
  robot is about to run a command that needs the SAP context
  (click, set value, wait control, etc), the robot freezes in that
  line, without ever going to the next command or throwing an
  error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users using SAP related commands like waitControl or         *
  * setValue.                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When connection to SAP server had problems or was lost the   *
  * command keeps executing forever.  After fix when this        *
  * scenario occurs a timeout exception is generated.            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Defect created and resolved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RPA

• Fixed component ID

  5737N5100

Applicable component levels

• RK00 PSY

     UP