IBM Support

JR63875: YOU NOTICE A TOOLTIP CAN NOT BE RE-OPENED

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APAR status

  • Closed as program error.

Error description

  • When you use the Tooltip view's setTooltipVisible JS API to open
    and close the tooltip, it can not be opened again and the
    following error is shown in the web console:
    
    /teamworks/script/coachNG/dojo/1.10.5/dojo/dojo.js?build=2020120
    40915 Error on change event [/Tooltip1]: TypeError: Cannot read
    property 'removeChild' of null
    Call stack: TypeError: Cannot read property 'removeChild' of
    null
        at
    Object._2f6.ui.util.closeTooltip._2f6.ui.util.closeTooltip
    (/teamworks/script/coachNG/dojo/1.10.5/dojo/dojo.js?build=202012
    040915:2:136344)
        at Object._updateControl
    (/teamworks/webasset/2064.304ac881-16c3-47d2-97d5-6e4c4a893177/W
    /BPMExt-Controls.min.js:1598:441)
        at subclass.constructor._proto.constructor.change
    (/teamworks/webasset/2064.304ac881-16c3-47d2-97d5-6e4c4a893177/W
    /BPMExt-Controls.min.js:1615:211)
        at Object.obj.set.obj.set
    (/teamworks/script/coachNG/dojo/1.10.5/dojo/dojo.js?build=202012
    040915:2:86423)
        at subclass.constructor._proto.constructor.setTooltipVisible
    (/teamworks/webasset/2064.304ac881-16c3-47d2-97d5-6e4c4a893177/W
    /BPMExt-Controls.min.js:1605:440)
        at subclass.eval [as _execILeventON_CLICK] (eval at
    _2f6.ui.registerEventHandlingFunction._2f6.ui.registerEventHandl
    ingFunction
    (/teamworks/script/coachNG/dojo/1.10.5/dojo/dojo.js?build=202012
    040915:2:115177), <anonymous>:3:283)
        at
    Object._2f6.ui.executeEventHandlingFunction._2f6.ui.executeEvent
    HandlingFunction
    (/teamworks/script/coachNG/dojo/1.10.5/dojo/dojo.js?build=202012
    040915:2:117178)
        at HTMLDivElement.a.showAsIcon.get._instance.btn.onclick
    (/teamworks/webasset/2064.304ac881-16c3-47d2-97d5-6e4c4a893177/W
    /BPMExt-Controls.min.js:571:287)
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the Tooltip
     view displays correctly when you use the setTooltipVisible JS
    API.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63875

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-28

  • Closed date

    2021-07-27

  • Last modified date

    2021-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
28 July 2021