IBM Support

JR63785: YOU CAN SEE ONLY THE USER NAME (SHORT NAME) ASSOCIATED WITH A COMMENT IN A CASE COMMENT VIEW

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • For comments added by users, the case comments view in a
    client-side human service view on the Case Detail Adapter page
    show only the user name (short name) of the user that added a
    comment.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the display
     name of the user for existing comments is shown in the case
    comment view.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63785

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-04

  • Closed date

    2021-06-09

  • Last modified date

    2021-06-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022