IBM Support

JR63720: GETTING "THE REQUESTED PAGE IS NOT AVAILABLE" ERROR IF PORTAL ACCESSING URL IS ENDED BY HASH WITHOUT FOLLOWING FRAGMENT

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • If you access Process Portal through the URL
    "https://<host>:<port>/ProcessPortal/dashboards/SYSRP/RESPONSIVE
    _WORK#", you may see "The requested page is not available" error
     message on the bottom of the page, however, the page does load
    successfully. The error may be seen while using the Microsoft
    Edge, Google Chrome and Mozilla Firefox browsers.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • Remove the # at the end of the URL.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures that the
    page will load correctly without any error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63720

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-20

  • Closed date

    2021-05-26

  • Last modified date

    2021-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
21 June 2021