IBM Support

JR63691: ERROR EXECUTING TEAM SERVICE EM TASK FOR A DELETED SNAPSHOT

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • The system log contains an error message like
    
    CWLLG0713E: Versioning information for task <#1234> cannot be
    obtained.
    
    com.lombardisoftware.client.persistence.common.ObjectNotFoundExc
    eption: Snapshot.XXXX
    

Local fix

Problem summary

  • For a long running team retrieval service a snapshot
     could already be deleted but the event manager task
    that is started when snapshot is installed/created is still
    running. So when the team retrieval service
    runs it accesses a snapshot id which no longer exists on the
    system.
    
    
    It then creates an error message in the log.
    
    CWLLG0713E: Versioning information for task <#1234> cannot be
    obtained.
    
    com.lombardisoftware.client.persistence.common.ObjectNotFoundExc
    eption: Snapshot.XXXX
    

Problem conclusion

  • The fix checks whether a snapshot still exists before actually
    starting the team retrieval service.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63691

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-13

  • Closed date

    2022-11-28

  • Last modified date

    2022-11-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 December 2022