JR63659: DOC - THE DOCUMENTATION DOESN'T CLARIFY THAT THE DUE DATE CAN'T BE CONFIGURED

APAR status

• Closed as documentation error.

Error description

• The following paragraph in "Due dates for processes and
  activities"
  (https://www.ibm.com/docs/en/baw/20.x?topic=management-due-dates
  -processes-activities)
  
  "The due date calculation is based on the start date of the
  process instance or the runtime task, and the values specified
  in Process Designer for the due-in time, and the work schedule
  properties. Default values are available for all properties."
  
  might be misunderstood to mean that both due-in time and work
  schedule are properties that can be configured, which isn't
  correct.
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

Problem summary

• The due date calculation is based on the start date of the
  process instance or the runtime task, the values specified in
  Process Designer for the due-in time, and the properties of the
  work schedule. Default values of the work schedule properties
  are specified in the 99Local.xml file and are configurable.
  

Problem conclusion

• The content will be updated the next time the documentation is
  refreshed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels