APAR status
Closed as program error.
Error description
The recording does not recognize the Java application of the customer. To test and validate this case, it is necessary to sign the terms to release access in the environments and install VPN. Has the IBM virtual machine, already configured for test. Versions: Client and Server levels: 20.12.5 or 20.12.4 (I tested with both). Window Server 2012 R2 (IBM Virtual Machine - DTE2.0). Was The following solution was tested and was not given as a solution: Managed to replicate the issue on a clean 20.12.5 installation. After trying different things I found that enabling a feature on Windows solves the problem. Please try this out with the customer. 1 - Make a clean installation of JRE 2 - Open Control Panel (view large icons) > Ease of Access Center > Make the computer easier to see > Other programs installed > Enable Java Access Bridge. 3 - Restart client computer. 4 - Open the RPA Studio and try again.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users that use Java recorder * **************************************************************** * PROBLEM DESCRIPTION: * * Internal frames of Oracle Forms 12c werent being * * recognized. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
APAR created and resolved
Temporary fix
Comments
APAR Information
APAR number
JR63592
Reported component name
RPA
Reported component ID
5737N5100
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-23
Closed date
2021-09-08
Last modified date
2021-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RPA
Fixed component ID
5737N5100
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
25 October 2021