IBM Support

JR63245: YOU ARE NOT AUTOMATICALLY LOG OUT OF IBM PROCESS PORTAL AFTER INACTIVITY

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Direct link to fix

APAR status

  • Closed as program error.

Error description

  • You are not automatically logged out of IBM Process Portal after
    a period of inactivity because the task notifications continue
    to be processed. The stopMonitorWhenOpenInNewWindow parameter
    doesn't reliably pause the inactivity timer, and there is no way
     for you to change the inactivity expiration time before the
    timeout occurs. Also, IBM Process Portal doesn't monitor task
    completion activities, such as keyboard strokes and mouse
    activity.
    
    
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • N/A
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures that
    notifications that trigger task list refreshes won't impact the
    inactivity threshold setting, introduces a configuration
    property that lets you set the expiration time before the
    timeout, makes sure the stopMonitorWhenOpenInNewWindow parameter
     works as expected when you launch a task in a new window, and
    makes sure activity during task completion is monitored to reset
     the inactivity timer.
    

Temporary fix

  • 
    

Comments

  • 
    

APAR Information

  • APAR number

    JR63245

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-22

  • Closed date

    2021-04-01

  • Last modified date

    2021-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
25 June 2021