Direct link to fix
APAR status
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Closed as program error.
Error description
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You are not automatically logged out of IBM Process Portal after a period of inactivity because the task notifications continue to be processed. The stopMonitorWhenOpenInNewWindow parameter doesn't reliably pause the inactivity timer, and there is no way for you to change the inactivity expiration time before the timeout occurs. Also, IBM Process Portal doesn't monitor task completion activities, such as keyboard strokes and mouse activity. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
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N/A
Problem summary
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No additional information is available.
Problem conclusion
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A fix is available or will be available that ensures that notifications that trigger task list refreshes won't impact the inactivity threshold setting, introduces a configuration property that lets you set the expiration time before the timeout, makes sure the stopMonitorWhenOpenInNewWindow parameter works as expected when you launch a task in a new window, and makes sure activity during task completion is monitored to reset the inactivity timer.
Temporary fix
Comments
APAR Information
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APAR number
JR63245
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Reported component name
BUS AUTO WORKFL
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Reported component ID
5737H4100
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Reported release
K00
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Status
CLOSED PER
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PE
NoPE
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HIPER
NoHIPER
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Special Attention
NoSpecatt / Xsystem
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Submitted date
2021-01-22
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Closed date
2021-04-01
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Last modified date
2021-04-01
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APAR is sysrouted FROM one or more of the following:
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APAR is sysrouted TO one or more of the following:
Fix information
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Fixed component name
BUS AUTO WORKFL
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Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
Document Information
Modified date:
25 June 2021