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JR63170: APPLICATION ENGINE RESTARTS UNEXPECTEDLY

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Because unnecessary Redis clients are created during the IBM
    Application Engine readiness probe, the maximum number of Redis
    clients allowed might be reached, causing Application Engine to
    restart.
    
    The following is an example of error you might see in the
    Application Engine log before the Application Engine restarts:
    
    {"level":50,"time":1607958188317,"pid":42,"hostname":"icp4adeplo
    y-workspace-aae-ae-deployment-79b5dcbcf4-nwmbr","file":"server",
    "msg":"readinessProbeAbortError: Ready check failed: Redis
    connection lost and command aborted. It might have been
    processed.","v":1}
    {"level":50,"time":1607958188540,"pid":42,"hostname":"icp4adeplo
    y-workspace-aae-ae-deployment-79b5dcbcf4-nwmbr","file":"server",
    "msg":"readinessProbeReplyError: ERR max number of clients
    reached","v":1}
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Automation - Business Automation Application
    IBM Cloud Pak for Automation - Business Automation Studio
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the
    Application Engine readiness probe doesn't create unnecessary
    Redis clients.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63170

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-07

  • Closed date

    2021-01-13

  • Last modified date

    2021-01-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022