IBM Support

JR63091: A FEDERATED PROCESS PORTAL ERROR MESSAGE IS NOT USEFUL WHEN THE LTPA TOKEN EXPIRES

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Direct link to fix

workflow.2102.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • You might see the error message "The request timed out. No data
can be displayed" in IBM Process Portal when the authentication
LTPA token times out while you use a federated Process Portal.
The error message is misleading because the required action is
for you to log in again to re-authenticate.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  •  A fix is available or will be available that delivers a more
helpful error message when the authentication token expires.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR63091
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-12-01
    • 

  • Closed date
    2020-12-10
    • 

  • Last modified date
    2020-12-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 June 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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