Direct links to fixes
APAR status
Closed as program error.
Error description
The Shared Work Item cleanup job, which is scheduled by default to run a 3AM, takes very long to finish. If you don't set a custom timeout value and leave the default timeout (one hour), this timeout is not enforced. Instead, the Shared WI cleanup job keeps running until it is done, even into early morning office hours. The system log contains entries that indicate an early Exit criteria is reached and the Shared WI cleanup job will finish, but this is in fact not happening. Instead this early Exit system log message is written multiple times.
Local fix
N/A
Problem summary
The default timeout for the Shared Work Item cleanup job is not one hour, as documented in "Cleanup procedures for Business Process Choreographer" (https://www.ibm.com/support/knowledgecenter/en/SS8JB4_20.x/com. ibm.wbpm.admin.doc/topics/c2_cleanup.html). It is actually set to one day, which is also incorrect. When the early Exit criteria around transactional timeout is met, it is logged into the system log but it is not followed in the further cleanup job processing.
Problem conclusion
A fix is available for IBM Business Process Manager (BPM) Advanced V8.6 2019.12 that sets the default timeout value to one hour and ensures the early Exit criteria is not only logged but also enforced in the cleanup job processing. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced
Temporary fix
N/A
Comments
APAR Information
APAR number
JR62994
Reported component name
BPM
Reported component ID
5737A5700
Reported release
860
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-11-04
Closed date
2020-11-23
Last modified date
2020-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM
Fixed component ID
5737A5700
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0"}]
Document Information
Modified date:
14 September 2022