IBM Support

JR62983: CREATING A CASE FAILS WITH AN ORG.APACHE.AXIS2.AXISFAULT ERROR IF THE PROCESS IN THE CASE HAS A PRECONDITION AGAINST A STAGE

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APAR status

  • Closed as program error.

Error description

  • When you try to create a case, it fails with a
    "org.apache.axis2.AxisFault: HTTP ( 401 ) Unauthorized address"
    error.
    
    The error in the IBM Business Automation Workflow server log is
    similar to the following error:
    
    org.apache.axis2.AxisFault: HTTP ( 401 ) Unauthorized address :
    https://[host]:[port]/bpmjaxws2/BPMWSAPISoapService?wsdl
    at
    com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.processStat
    usCode(SOAPOverHTTPSender.java:3763)
    at
    com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.send(SOAPOv
    erHTTPSender.java:635)
    at
    com.ibm.ws.websvcs.transport.http.HTTPTransportSender.invoke(HTT
    PTransportSender.java:386)
    at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:556)
    at
    org.apache.axis2.description.OutInAxisOperationClient.send(OutIn
    AxisOperation.java:406)
    at
    org.apache.axis2.description.OutInAxisOperationClient.executeImp
    l(OutInAxisOperation.java:229)
    at
    org.apache.axis2.client.OperationClient.execute(OperationClient.
    java:165)
    at
    org.apache.axis2.jaxws.core.controller.impl.AxisInvocationContro
    ller.execute(AxisInvocationController.java:578)
    at
    org.apache.axis2.jaxws.core.controller.impl.AxisInvocationContro
    ller.doInvoke(AxisInvocationController.java:127)
    at
    org.apache.axis2.jaxws.core.controller.impl.InvocationController
    Impl.invoke(InvocationControllerImpl.java:93)
    at
    org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIM
    ethod(JAXWSProxyHandler.java:419)
    at
    org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAX
    WSProxyHandler.java:213)
    at com.sun.proxy.$Proxy135.updateCaseProperties(Unknown Source)
    at
    com.ibm.icm.ejb.WsClientService.invokeUpdateCaseTaskProperties(W
    sClientService.java:392)
    at
    com.ibm.icm.ejb.WsClientService.invokeUpdateCaseProperties(WsCli
    entService.java:106)
    at
    com.ibm.icm.ejb.EJSRemote0SLWsClientService_a1bd5728.invokeUpdat
    eCaseProperties(EJSRemote0SLWsClientService_a1bd5728.java)
    at
    com.ibm.icm.ejb._WsClientServiceInterface_Stub.invokeUpdateCaseP
    roperties(_WsClientServiceInterface_Stub.java:1)
    at
    com.ibm.casemgmt.intgimpl.eventhandler.CaseUpdateEventHandler.ba
    wSyncUpContentObject(CaseUpdateEventHandler.java:167)
    at
    com.ibm.casemgmt.intgimpl.eventhandler.CaseUpdateEventHandler.ha
    ndleEvent(CaseUpdateEventHandler.java:89)
    at
    com.ibm.casemgmt.intgimpl.eventhandler.CaseEventHandler.onEvent(
    CaseEventHandler.java:87)
    at
    com.filenet.engine.handlers.EventActionWrapper.onEvent(EventActi
    onWrapper.java:60)
    at
    com.filenet.engine.queueitem.SubscriptionProcessor.execute(Subsc
    riptionProcessor.java:1254)
    at
    com.filenet.engine.queueitem.SubscriptionProcessor.fireOrQueue(S
    ubscriptionProcessor.java:1071)
    at
    com.ibm.casemgmt.intgimpl.eventhandler.StageEventHandler.updateS
    tageInCase(StageEventHandler.java:84)
    at
    com.ibm.casemgmt.intgimpl.eventhandler.StageEventHandler.onEvent
    (StageEventHandler.java:52)
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • This error occurs when case stages is configured on a case type
    and the case type has a Business Automation Workflow process
    activity configured with a precondition against a stage.
    

Problem conclusion

  • A fix is available or will be available that prevents the
    org.apache.axis2.axisfault error from occurring when the process
     in the case has a precondition against a stage.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62983

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-02

  • Closed date

    2020-11-30

  • Last modified date

    2020-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
14 December 2020