Direct links to fixes
APAR status
Closed as program error.
Error description
After you upgrade to IBM Business Automation Workflow 20.0.0.1 or a later version, you can't start a Business Automation Workflow process that is associated with a case if the process was created in an earlier version of Business Automation Workflow, such as 19.0.0.3. The application server log might contain a message similar to the following message: [9/13/20 11:14:20:414 PDT] 00002487 ExternalClien E CWLLG2229E: An exception occurred in an EJB call. Error: java.lang.NullPointerException com.lombardisoftware.client.delegate.BusinessDelegateException: java.lang.NullPointerException at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusinessDelegateException(BusinessDelegateException.java:46) at com.lombardisoftware.client.delegate.BPDEngineServicesDelegateDe fault.startBPD(BPDEngineServicesDelegateDefault.java:304) at com.lombardisoftware.server.ejb.externalclient.ExternalClientSer vicesCore.startProcess(ExternalClientServicesCore.java:448) ... Caused by: java.lang.NullPointerException at com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec tProperties.fetchContentObjectProperties(RetrieveContentObjectPr operties.java:178) at com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec tProperties.run(RetrieveContentObjectProperties.java:141) at com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec tProperties.run(RetrieveContentObjectProperties.java:51) at com.ibm.bpm.embeddedecm.cases.internal.CaseObjectStoreUtils$1.ru n(CaseObjectStoreUtils.java:100) at java.security.AccessController.doPrivileged(AccessController.jav a:770) at javax.security.auth.Subject.doAs(Subject.java:570) at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:19 6) PRODUCTS AFFECTED Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that allows a process associated with a case to be started in an upgraded environment without any errors.
Temporary fix
Comments
APAR Information
APAR number
JR62769
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-09-17
Closed date
2020-09-22
Last modified date
2020-09-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
Document Information
Modified date:
14 December 2020