JR62547: OPENING A PROCESS DIAGRAM IN IBM PROCESS PORTAL SHOWS "THE CONTROL CANNOT BE LOADED AT THIS TIME"

8.6.20020001-WS-BPM-IFJR62547
workflow.20002.delta.repository

APAR status

• Closed as program error.

Error description

• When you try to open a process diagram in Process Portal, you
  see "The control cannot be loaded at this time" and the
  following exception is written to the Application server
  SystemOut.log file:
  
  BPDILOGVisual E
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPDILOGVisualResource
  getProcessInstancesForILOGDiagram <Null Message>
                                   java.lang.NullPointerException
  at
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPDFlowObject2ILOGModelTra
  nsformer.transform(BPDFlowObject2ILOGModelTransformer.java:256)
  at
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPDFlowObject2ILOGModelTra
  nsformer.transform(BPDFlowObject2ILOGModelTransformer.java:133)
  at
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPDLane2ILOGModelTransform
  er.transform(BPDLane2ILOGModelTransformer.java:96)
  at
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPD2ILOGModelTransformer.t
  ransformBpmn(BPD2ILOGModelTransformer.java:279)
  at
  com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPD2ILOGModelTransformer.t
  ransform(BPD2ILOGModelTransformer.java:540)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

• If you know which boundary events were moved to a newer activity
  
  1. Open the process in the web Process Designer.
  2. Select the affected boundary event.
  3. Delete the event.
  4. Click Undo.
  5. Click Finish editing.
  
  If you don't know which boundary events were moved to a newer
  activity, perform steps 1-5 for every boundary event in the
  process diagram.
  

Problem summary

• The error is triggered if a boundary event was created before
  the activity that it is attached to it was created, such as when
   you move an existing boundary event from an activity to a newly
   created activity.
  

Problem conclusion

• A fix is available or will be available that enables a process
  diagram to open in Process Portal.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels