JR62300: DMSUPPORTINFO COMMAND FOR IIDR 11.3.3.3 SYBASE RETURNS NULL.

APAR status

• Closed as program error.

Error description

• Error found in trace:
  147	2020-04-29 21:01:16.421	Agent Reader{2
  16}	com.datamirror.ts.jdbcagent.messagehandler.generated.MsgTsja
  vaToolsHandler	handleMessage()	?java.lang.NullPointerException
  | at com.datamirror.ts.util.TsSybaseEnvironment.getDbServiceName
  (TsSybaseEnvironment.java:594)| .........
  
  This bug is caused
  by multidb support work that uses a hashmap to store multiple
  db params, but since it's not supported so Sybase so the
  implementation wasn't correct for Sybase, causing NPE
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * This issue might affect you if you are using IIDR            *
  * 11.3.3.3-101 or older for Sybase.                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The dmsupportinfo utility that collects troubleshooting      *
  * information was returning null.                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Upgrading to IDR LUW 11.3.3.3-109 or newer for Sybase resolves
  the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IS CDC SYBASE

• Fixed component ID

  5725E30SY

Applicable component levels