IBM Support

JR62299: YOU CANT SEE STREAM DETAILS OR COMMENTS IN THE PROCESS INSTANCE DETAILS WHEN YOU USE INTERNET EXPLORER

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When you change the due date of a process instance that is
    already overdue, its details and stream comments are not
    displayed on the Process Instance Details page in Internet
    Explorer.
    
    The Internet Explorer console log might show an error similar to
    this error:
    
    com.ibm.bpm.coach.Snapshot_f0619268_2845_4d81_bac9_8a918c3172f7.
    Instance_Summary_Stream" life cycle change() API on DOM node ID:
    div_7_2_1_4 controlID: Instance_Summary_Stream1, Exception:
    Error: Unspecified error.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the stream
    details and comments appear on the Process Instance Details page
     when you use Internet Explorer.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62299

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    I00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-05

  • Closed date

    2020-05-06

  • Last modified date

    2020-05-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18.0.0.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 June 2020