Direct link to fix
APAR status
Closed as program error.
Error description
When you change the due date of a process instance that is already overdue, its details and stream comments are not displayed on the Process Instance Details page in Internet Explorer. The Internet Explorer console log might show an error similar to this error: com.ibm.bpm.coach.Snapshot_f0619268_2845_4d81_bac9_8a918c3172f7. Instance_Summary_Stream" life cycle change() API on DOM node ID: div_7_2_1_4 controlID: Instance_Summary_Stream1, Exception: Error: Unspecified error. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures the stream details and comments appear on the Process Instance Details page when you use Internet Explorer.
Temporary fix
Comments
APAR Information
APAR number
JR62299
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
I00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-05-05
Closed date
2020-05-06
Last modified date
2020-05-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18.0.0.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 June 2020