IBM Support

JR62169: THE UI WON'T OPEN WHEN YOU ADD AN IBM BPM DISCRETIONARY TASK FROM IBM BUSINESS AUTOMATION WORKFLOW ON CLOUD V19.0.0.3

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When you add an IBM Business Process Manager (BPM) discretionary
    task from Business Automation Workflow on Cloud V19.0.0.3, the
    UI doesn't open. Instead, the REST call to the Business
    Automation Workflow server returns an unexpected error code.
    
    
    PRODUCTS AFFECTED
    Business Automation Workflow
    

Local fix

Problem summary

  • No additional information is available.
    
    
    PRODUCTS AFFECTED
    Business Automation Workflow on Cloud
    

Problem conclusion

  • A fix is available or will be available that ensures you can
    successfully add discretionary tasks without errors on Business
    Automation Workflow on Cloud.
    
    If you're using Business Automation Workflow on Cloud 19.0.0.3,
    you must upgrade to Content Platform Engine container 5.5.4 IF2
    or a later version.
    
    If you're using Business Automation Workflow on Cloud 20.0.0.1,
    you must upgrade to Content Platform Engine 5.5.5 or a later
    version.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR62169

  • Reported component name

    BPM

  • Reported component ID

    5737A5700

  • Reported release

    860

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-01

  • Closed date

    2020-06-18

  • Last modified date

    2020-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM

  • Fixed component ID

    5737A5700

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0"}]

Document Information

Modified date:
14 September 2022