IBM Support

JR62159: YOU SEE A HTTP (404) ERROR WHEN YOU OPEN A WORK ITEM AND A DUPLICATED SERVER NAME IS FOUND IN THE EXTERNAL CPE CELL

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When you run the "Deploy the CPE Gateway Service" task from the
    case configuration tool, the default WS-Transaction
    specification level might be set to 1.0 on the Content Platform
    Engine (CPE) server because a duplicate server name is found in
    the same cell. Because the value 1.0 doesn't match the same
    value on the IBM Business Automation Workflow server, which
    should be 1.1. Therefore, you might see the following HTTP (404)
     error when opening a workitem from the Business Automation
    Workflow client:
    
    [2/18/20 21:20:31:556 CET] 00000e39 SystemOut O
    CIWEB.ICMAPIPlugin Error: [bawadmin @ 0:0:0:0:0:0:0:1]
    com.ibm.ecm.extension.icm.services.impl.BpmService.execute()
    com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0926E The
    Rest call
    (https://WIN-BPPT4POL98B.nd.local:9443/rest/bpm/wle/v1/task/103?
    parts=all,actions) returns an error code 404.
    at
    com.ibm.casemgmt.api.exception.CaseMgmtException.createException
    (CaseMgmtException.java:94)
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • Manually change the value to 1.1:
     -In the WebSphere Application Server console, select
    Application Servers > Container Services > Transaction service.
     -Change the default WS-Transaction specification level to 1.1
    to match the Business Automation Workflow server value.
    

Problem summary

  • The transaction service properties cannot be set properly
    because there is a duplicate server name in the same cell.
    

Problem conclusion

  • A fix is available or will be available that sets the
    transaction service properties by matching the server name and
    node name.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62159

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-23

  • Closed date

    2020-06-19

  • Last modified date

    2020-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 June 2020