JR62103: TRYING TO DOWNLOAD A DOCUMENT MIGHT FAIL WITH A NULLPOINTEREXCEPTION

APAR status

• Closed as documentation error.

Error description

• When you try download a document, the download might fail with a
  NullPointerException and you might see a stack similar to the
  following example:
  
  
  [1/21/20 14:33:39:505 CST] 0000066c wle          E  CWLLG2229E:
  An exception occurred in an EJB call. Error: null
  java.lang.NullPointerException
     at
  com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore$6
  .setValues(BPDInstanceDocumentAPICore.java:966)
     at
  org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStateme
  nt(JdbcTemplate.java:914)
     at
  org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStateme
  nt(JdbcTemplate.java:909)
     at
  org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.
  java:644)
     at
  org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.j
  ava:909)
     at
  org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.j
  ava:970)
     at
  com.lombardisoftware.utility.db.spring.BPMJdbcTemplate.update(BP
  MJdbcTemplate.java:851)
     at
  com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.i
  nsertDocument(BPDInstanceDocumentAPICore.java:947)
     at
  com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.c
  reateDocumentInDB(BPDInstanceDocumentAPICore.java:365)
     at
  com.lombardisoftware.server.ejb.api.BPDInstanceDocumentAPICore.c
  reateDocument(BPDInstanceDocumentAPICore.java:343)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(NativeMethod)
     at
  sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
  Impl.java:90)
     at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:55)
  
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Business Process Manager
  

Local fix

• Run the "startDocumentStoreMigration" command. For more
  information, see "startDocumentStoreMigration command"
  (https://www.ibm.com/support/knowledgecenter/en/SS8JB4/com.ibm.w
  bpm.ref.doc/topics/rref_startdocstoremig.html ).
  

Problem summary

• No additional information is available.
  

Problem conclusion

• Migrate document attachments to the IBM BPM document store. For
  more information, see "Migrating document attachments to the IBM
   BPM document store"
  (https://www.ibm.com/support/knowledgecenter/SSFTDH_8.5.7/com.ib
  m.wbpm.admin.doc/topics/tbpmdocmig.html ). After document
  attachments are migrated, the error no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels