IBM Support

JR61951: HEALTH CENTER REPORTS IBM PROCESS PORTAL ERROR

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APAR status

  • Closed as program error.

Error description

  • After you start the IBM Business Automation Workflow servers,
    you log into WebSphere administrative console and find that
    Deployment Environment Health Center reports the following IBM
    Process Portal component error
    
    "Warning Description:The IBM_BPM_Workplace application is
    stopped. Explanation:The application must be running. User
    Action:Please start the application."
    
    although Process Portal is running.
    

Local fix

  • This error can be ignored. It will be corrected not to show
    this as error.
    

Problem summary

  • This error should not appear because IBM_BPM_Workplace
    application doesn't exist on IBM Business Automation Workflow
    V19.0.0.3.
    

Problem conclusion

  • A fix that ensures the Deployment Environment Health Center
    doesn't report this Process Portal component error is planned
    for inclusion in a future release of Business Automation
    Workflow.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR61951

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-03

  • Closed date

    2020-02-27

  • Last modified date

    2020-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 June 2020