IBM Support

JR61813: AN ERROR IS LOGGED RELATED TO RETRIEVING INSTALLATION MESSAGES WHILE YOU INSTALL A SNAPSHOT TO AN ONLINE WORKFLOW SERVER

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APAR status

  • Closed as documentation error.

Error description

  • When installing a snapshot to an online IBM Workflow Server, you
    see the following warning:
    
    "Could not retrieve the installation messages from server
    MyServer."
    
    An error message similar to the following message appears in the
    log files:
    
    The following error occurred when attempting to retrieve
    messages from the Process Server using address:
    https://MyServer/ProcessServerInternal/installMessages
    at
    com.lombardisoftware.server.ejb.repositoryservices.InstallMessag
    esSupport.getInstallMessages(InstallMessagesSupport.java:205)
    ...
    Caused by: java.io.InvalidClassException:
    com.lombardisoftware.client.persistence.autogen.InstallMessageAu
    toGen; local class incompatible: stream classdesc
    serialVersionUID = 6509430725907988993, local class
    serialVersionUID = -8198219141298681226
    
    This error occurs only when the IBM Workflow Center version is
    older than 19.0.0.1 and the Workflow Server version is 19.0.0.1
    or later.
    

Local fix

  • You can ignore the error and check the Workflow Server logs to
    determine the deployment status. To resolve this issue, upgrade
    Workflow Center.
    

Problem summary

  • The installation message retrieval APIs changed. Backward
    compatibility was not provided.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager
    IBM Business Automation Workflow
    

Problem conclusion

  • The upgrading profiles documentation has been update to note the
     limitation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR61813

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    I00

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-30

  • Closed date

    2020-01-20

  • Last modified date

    2020-01-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18.0.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 January 2020