APAR status
Closed as program error.
Error description
Processing payment event in PaymentEventListener fails to get the current activity token. It has exceptions such as, java.lang.NumberFormatException or java.lang.NullPointerException
Local fix
n/a
Problem summary
USERS AFFECTED: WebSphere Commerce v8 and later PROBLEM ABSTRACT: Activity token is null when processing payment event in PaymentEventListener BUSINESS IMPACT: Failure to process payment event RECOMMENDATION:
Problem conclusion
This error is encountered only in the following scenario: REST API --> Controller Command --> BOD Command The activity token is switched on in BOD framework, when BOD completes it flushes all the activity token in cache. The solution is to check whether the activity token is switched on or not.If the activity token is switched on, then do not flush the BCS cache directly.
Temporary fix
Comments
APAR Information
APAR number
JR60430
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-12
Closed date
2018-12-21
Last modified date
2018-12-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021