APAR status
Closed as program error.
Error description
digitalData.cart is not defined in CartTag, preventing DDX from working correctly. Analytics JS does not trigger the shop5Action.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce V804 PROBLEM ABSTRACT: The digital analytics shopcard tag is not firing on the shopping card page. BUSINESS IMPACT: User behaviour's data cannot send to DDX server. A business operator cannot get user cart item data from DDX. RECOMMENDATION:
Problem conclusion
Check that the digitalData Javascript object is defined before using it. If it is undefined, create this object.
Temporary fix
Comments
APAR Information
APAR number
JR60059
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-25
Closed date
2018-11-08
Last modified date
2018-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021