IBM Support

JR58436: BW Extract job is failing with "SAP Codepage 4103 does not match the application code 4102" on AIX, Solaris, zLinux (reg 4323)

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APAR status

  • Closed as program error.

Error description

  • BW Extract job in version 433 is failing with error message
    "SAP_BW_Open_Hub_Extract_Stage_0,0: Fatal Error: Fatal: ERROR:
    Timeout while waiting for the BW to start loading after process
    chain starts.
    SAP Codepage 4103 does not match the application code 4102"
    The issue is noticed on Datastage platforms Unicode Big Endian
    (e.g. AIX, Solaris, zLinux) and is a regression compared with
    previous version 4323. It is not observed on Unicode Little
    endian (e.g. Windows, Linux x64).
    
    Workaround: set the Engine tier environment variable
    ASC_BWOHEXTRACT_LITTLE_ENDIAN=0
    

Local fix

  • Set the Engine tier environment variable
    ASC_BWOHEXTRACT_LITTLE_ENDIAN=0
    

Problem summary

  • BW Extract job in version 433 is failing with error message
    "SAP_BW_Open_Hub_Extract_Stage_0,0: Fatal Error: Fatal: ERROR:
    Timeout while waiting for the BW to start loading after process
    chain starts.
    SAP Codepage 4103 does not match the application code 4102"
    The issue is noticed on Datastage platforms Unicode Big Endian
    (e.g. AIX, Solaris, zLinux) and is a regression compared with
    previous version 4323. It is not observed on Unicode Little
    endian (e.g. Windows, Linux x64).
    

Problem conclusion

  • Code fix: corrected the LE/BE logic related to environment
    variable ASC_BWOHEXTRACT_LITTLE_ENDIAN. Will also update the
    relevant technote to indicate this variable refers to the
    Datastage platform, not SAP -
    http://www-01.ibm.com/support/docview.wss?uid=swg21424458
    We plan to remove this variable in vNext and implement all
    automatic platform detection.
    Fix available as a patch for version 4330 and included in 4331.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR58436

  • Reported component name

    DSTAGE PCK 4 SA

  • Reported component ID

    5724Q5400

  • Reported release

    433

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-22

  • Closed date

    2017-09-22

  • Last modified date

    2017-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DSTAGE PCK 4 SA

  • Fixed component ID

    5724Q5400

Applicable component levels

  • R433 PSY

       UP

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Document Information

Modified date:
22 September 2017