APAR status
Closed as program error.
Error description
When using the inventory search index, you might see problems with multiple facet selection. When using multiple facets (Selection-flag in FACET table is set to 1) the Solr call does not return the facet values that are not selected, and the returned count is also incorrect. The user navigates to a category and tries to filter for a brand. The filter is applied and the correct product result and correct count is returned. The facet mfName, however, only contains the selected facet and an incorrect count. The returned count matches the total number of products for the facet for the entire shop, but is wrong for the current category.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 Feature Pack 7 or later. PROBLEM ABSTRACT: Cannot perform multi-select on brand facet after applying JR55148 BUSINESS IMPACT: Returning incorrect facet count in certain facets, but the overall search result hit count is correct. RECOMMENDATION:
Problem conclusion
Updated the SolrSearchMultipleFacets class to fix the issue.
Temporary fix
Comments
APAR Information
APAR number
JR57260
Reported component name
WC BUS DEV ED W
Reported component ID
5724I3900
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Xsystem
Submitted date
2017-01-13
Closed date
2017-01-17
Last modified date
2017-01-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS DEV ED W
Fixed component ID
5724I3900
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021