Direct links to fixes
APAR status
Closed as program error.
Error description
When you log out from the IBM Business Process Manager (BPM) Process Inspector, you are directed to the IBM BPM Process Inspector log in page, where you can re-enter your credentials to log in again.  However, submitting this page after entering your user name and password shows only a blank page and you see the following URL in the navigation bar of your browser: https://<host:port>/ProcessInspector/null
Local fix
Set the value of the WCCM configuration property processAdminCustomLogout to the string "login.jsp" as described in the IBM Knowledge Center topic "Configuring third-party authentication products": http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm. wbpm.imuc.sbpm.doc/topics/tsec_thirdpartyauthentication.html.
Problem summary
This problem occurs because the logout handling function changed. When you clicked the logout button in the Process Inspector before IBM BPM cumulative fix (CF) 2016.09 was installed, the browser was directed to the default login page. The WCCM setting for the custom logout page was ignored. With the change in CF2016.09, the WCCM setting is honored, but when there is no logout page configured the text "null" is set as the default on the logout page, leading to this issue.
Problem conclusion
A fix is included in IBM BPM V8.5.7 cumulative fix 2016.12 that ensures the correct retrieval of the logout page setting. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central (http://www.ibm.com/support/fixcentral): 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter "cumulative fix?, and click Continue. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Temporary fix
Comments
APAR Information
APAR number
JR56887
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-03
Closed date
2016-11-23
Last modified date
2016-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R857 PSY
UP
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Document Information
Modified date:
14 October 2021