Direct links to fixes
APAR status
Closed as program error.
Error description
It is currently difficult to debug order transfer issues, as there are many traces that you need to enable. *=info:com.ibm.commerce.foundation.*=all:com.ibm.commerce.order. *=all:com.ibm.websphere.commerce.WC_ORDER=all:com.ibm.websphere. commerce.WC_SCHEDULER=all:com.ibm.websphere.commerce.WC_MESSAGIN G=all:com.ibm.websphere.commerce.WC_EVENT=all:com.ibm.websphere. commerce.WC_MESSAGING=all This tracing can not be enabled in production environments as it requires too many resources.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and Version 8 administrators and users who need to debug the order transfer process. PROBLEM ABSTRACT: Improve tracing for order status flow BUSINESS IMPACT: It is difficult to debug order transfer issues. RECOMMENDATION:
Problem conclusion
Updated logic to use new java logging classes as a lightweight trace that can help track the progress of an order. The following trace logger is now supported: com.ibm.commerce.orderintegration For more information about how to enable this trace, see https://ibm.biz/BdsYtg
Temporary fix
Comments
APAR Information
APAR number
JR56826
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-17
Closed date
2016-11-07
Last modified date
2016-11-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021