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JR56632: ClassNotFoundException error during logon for B2B stores

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On a B2B store, you might encounter a ClassNotFoundException
    error during logon.
    
    Caused by: java.lang.ClassNotFoundException:
    com.ibm.commerce.user.objects.MemberKey
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and Version 8.
    
    PROBLEM ABSTRACT:
    ClassNotFoundException error during logon for B2B stores
    
    BUSINESS IMPACT:
    Cannot log on to a B2B store.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated to fix ClassNotFoundException error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56632

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-08

  • Closed date

    2017-04-23

  • Last modified date

    2017-04-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021