APAR status
Closed as program error.
Error description
Facet group information is retained in the URL after a shopper clears any facets. This behavior causes the facets to unexpectedly filter the displayed products even if the facets are cleared by a shopper.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and Version 8. PROBLEM ABSTRACT: Facet filtering is applied to products even after facets are cleared BUSINESS IMPACT: Shoppers cannot clear facet selection. RECOMMENDATION:
Problem conclusion
Removed the corresponding facet group in the URL if a shopper clears any facets.
Temporary fix
Comments
APAR Information
APAR number
JR55479
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive / Xsystem
Submitted date
2016-03-07
Closed date
2016-03-29
Last modified date
2016-03-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021