APAR status
Closed as program error.
Error description
If a registered shopper attempts to log on to the store before activating the account through an email verification, then the following error is displayed: 'Your account is pending approval. You cannot use this account until it has been approved. Contact you site administrator regarding your access.' The error message is misleading. The message should notify the shopper to activate the account by checking for an automated email that was sent from the store.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7. PROBLEM ABSTRACT: Incorrect log on error message when waiting for email verification BUSINESS IMPACT: A shopper is given incorrect instructions on how to resolve a log on problem. RECOMMENDATION:
Problem conclusion
Updated error messages for various log on scenarios.
Temporary fix
Comments
APAR Information
APAR number
JR55440
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-02
Closed date
2016-04-26
Last modified date
2016-04-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021