APAR status
Closed as program error.
Error description
When you use an Email Template to send a marketing email message to a shopper, the master catalog ID is used in the links to products or categories that are included in the email content. These links do not work properly if the product or category is from a sales catalog.
Local fix
Problem summary
USERS AFFECTED: Websphere Commerce Version 7 or Version 8 users who use Marketing Email Templates. PROBLEM ABSTRACT: Marketing email templates generate incorrect URLs BUSINESS IMPACT: Shoppers might be redirected to the wrong catalog when clicking on recommendation links that are included in marketing emails. RECOMMENDATION:
Problem conclusion
Modified the <e-mail:Link> tag to use the catalogId that is associated with the store's default catalog. If no default catalog is specified for the store, then the store's master catalog is used. In some scenarios, the business user might want to manually specify which catalogId to use in the links. A new optional flag named "overrideCatalogId" was added to the "Display catalog entry", "Display category", "Issue Coupon", "Add to shopping cart", and "Add to wish list" predefined click actions. This flag allows the business user to specify which catalog ID to use in the email links, and will override the logic to use the default or master catalog. For example: <e-mail:Link type="category" categoryId="10034" name="Dairy" emailaction="0" linkname="" overrideCatalogId="10001" useHttp="false"/>.
Temporary fix
Comments
APAR Information
APAR number
JR54637
Reported component name
WC COM PROF ED
Reported component ID
5724I4000
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-01
Closed date
2015-12-21
Last modified date
2016-03-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC COM PROF ED
Fixed component ID
5724I4000
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPK6A","label":"WebSphere Commerce Professional"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021