APAR status
Closed as program error.
Error description
When marketing content is deleted after being associated with a marketing activity in a Recommend Content action, the user is unable to activate the marketing activity in Management Center. Instead of the marketing activity being activated, the user is presented with two error messages "The specified content in the Content table cannot be found" and "The activity cannot be activated. Check any additional error messages for details."
Local fix
The business user can work around this error by adding another Marketing Content into the Content Recommendation list, save the changes, then remove the Marketing Content that was just added. Once saved, the user will be able to activate the activity again.
Problem summary
USERS AFFECTED: Websphere Commerce Users on v7 who use Management Center to manage Marketing Content and Marketing Activities PROBLEM ABSTRACT: Error activating content recommendation activity with deleted content BUSINESS IMPACT: Business users are unable to activate Marketing Activities that previously referenced Marketing Content that has since been deleted. RECOMMENDATION:
Problem conclusion
Additional logic was added so that when marketing content is deleted, any references to it are also removed from all Marketing Activities.
Temporary fix
Comments
APAR Information
APAR number
JR53790
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-07-07
Closed date
2015-07-28
Last modified date
2015-07-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021