JR53551: The UpdateSearchIndex job intermittently fails to perform delta updates in a clustered environment.

APAR status

• Closed as program error.

Error description

• The UpdateSearchIndex job intermittently fails to perform delta
  updates in a clustered environment.
  
  An error similar to the following occurs:
  
  [5/20/15 10:14:55:611 EST] 000000e0               W
  com.ibm.commerce.threadmanagement.internal.BaseWorkListener
  workCompleted(WorkEvent arg0) java.lang.RuntimeException:
  com.ibm.commerce.foundation.internal.common.event.exception.Comm
  onEventSystemException: CWXFS3101E: A problem is encountered
  while performing a delta indexing. The abstract of the cause is
  "org.apache.solr.common.SolrException: Bad Request
  
  Bad Request
  
  request:
  http://<WebServer_hostName>:3737/solr/MC_10001_CatalogEntry_en_U
  S/admin/ping?wt=javabin&version=2".
  

Local fix

Problem summary

• USERS AFFECTED:
  Business users
  
  PROBLEM ABSTRACT:
  The UpdateSearchIndex job intermittently fails to perform delta
  updates in a clustered environment.
  
  BUSINESS IMPACT:
  The index cannot be updated using the scheduler job
  
  RECOMMENDATION:
  

Problem conclusion

• The CatalogEntryIndexing.invokeBuildIndex() has a condition to
  check if the server is idle for indexing. If it returns true,
  indexing is performed.
  In this case, the serverName is retrieved from the
  SolrSearchConfigurationRegistry value in the wc-search.xml file,
   and returns the webserver URL instead of the master search
  server host name. As a result, the request might occur on any of
   the three cluster members. If it returns false, indexing is not
   performed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP