APAR status
Closed as program error.
Error description
Preview of managed file fails when file name contains special characters and when the file is stored only in the database but not yet promoted to the Commerce EAR. For example, a file name with the + symbol in it, a+b.jpg, cannot be previewed immediately until that file is promoted to the EAR.
Local fix
There are 2 possible workarounds. 1) Use a different filename with regular characters or 2) wait for one hour. When the file gets promoted to the Commerce EAR, preview of that file will be successful.
Problem summary
USERS AFFECTED: Business users using the Commerce Management Center Asset UI. PROBLEM ABSTRACT: Preview of file fails for file name containing special characters (e.g. +) when the file is only in the database, not the EAR. BUSINESS IMPACT: Business users cannot preview files with special characters in the file name. RECOMMENDATION:
Problem conclusion
Changed the way the filepath is obtained from the request to resolve the encoding issue.
Temporary fix
Comments
APAR Information
APAR number
JR52605
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-02-18
Closed date
2015-06-17
Last modified date
2015-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021