APAR status
Closed as program error.
Error description
If the catalog data contains a large number of attributes and attribute values, navigating the catalog could be slow with search-based navigation enabled. This might result in high memory usage, with an OutOfMemoryError similar to the following in the logs: [9/24/12 9:30:43:250 EDT] 0000005b LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "getCatalogNavigationView" on bean "BeanId(WC#Catalog-Server.jar#Catalog, null)". Exception data: java.lang.OutOfMemoryError at com.ibm.db2.jcc.am.lc.a(lc.java:2351) at com.ibm.db2.jcc.am.lc.p(lc.java:523) at com.ibm.db2.jcc.am.lc.Z(lc.java:2232) at com.ibm.db2.jcc.am.tn.f(tn.java:1416) at com.ibm.db2.jcc.am.tn.getObject(tn.java:1391) at com.ibm.ws.rsadapter.jdbc.WSJdbcResultSet.getObject(WSJdbcResult Set.java:1920) at com.ibm.commerce.foundation.server.services.dataaccess.JDBCQuery Service.executeQuery(JDBCQueryService.java:864) at com.ibm.commerce.catalog.facade.server.services.search.metadata. solr.SolrFacetEntryViewImageAndSequenceResultFilter.fetchAttribu teValueImageAndSequence(SolrFacetEntryViewImageAndSequenceResult Filter.java:259)
Local fix
Problem summary
USERS AFFECTED: Shoppers might experience longer response times. PROBLEM ABSTRACT: This fix improves the performance of retrieving attribute data from Solr. BUSINESS IMPACT: Slow performance with searchable attributes containing a large number of values.
Problem conclusion
The query that fetches searchable attributes has been optimized. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR51539
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-16
Closed date
2014-11-25
Last modified date
2014-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
03 December 2014