Fixes are available
APAR status
Closed as program error.
Error description
When you use Chrome or Internet Explorer to download a document from the Process Portal stream tab, and the file name contains non-ASCII characters, the file name that is returned contains question marks for the non-ASCII characters.
Local fix
N/A
Problem summary
When you request a document from Process Portal, the file that is returned has question marks in place of non-ASCII characters because the browser does not properly handle non-ASCII characters in file names when it uploads the document from Process Portal. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
A fix for IBM BPM 8.5.0.1 and 8.5.5.0 is available that fixes Process Portal, returning the correct file name for the requested document. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR50595: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR50595, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR50595
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-24
Closed date
2014-08-13
Last modified date
2014-09-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021