JR49114: CMVC 233964 - "Add to shopping cart and apply promotion" marketing content click action does not allow coupon promotions

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• Marketing content for a promotion recommendation can be defined
  with a "Predefined click action for a promotion" of  "Add to
  shopping cart and apply promotion".  However, the action can
  only be used with a promotion where the redemption method is
  "Requires promotion codes" and not with "Coupon promotion".
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on v7.0 using "Add to shopping cart and
  apply promotion" marketing content click action
  
  PROBLEM ABSTRACT:
  "Add to shopping cart and apply promotion" marketing content
  click action does not allow coupon promotions
  
  BUSINESS IMPACT:
  Marketing managers cannot set up an e-Marketing Spot to issue a
  coupon to the customer, and apply the coupon to the shopping
  cart.
  
  RECOMMENDATION:
  

Problem conclusion

• The Marketing tool in Management Center was enhanced to allow a
  promotion with a "Coupon promotion" redemption method to be used
   in a web activity's Recommend Promotion action with a marketing
   content that has "Add to shopping cart and apply promotion" as
  the click action. When the customer clicks on the marketing
  content in the storefront, the specified item will be added to
  the customer's shopping cart, a coupon for the specified
  promotion will be issued to the customer, and the coupon will be
   applied to the customer's shopping cart.
  
  The AddOrderItemWithPromotionCodeOrCoupon command was also
  enhanced to make it optional to specify an item to add to the
  cart. The AddOrderItemWithPromotionCodeOrCoupon command can be
  used to just apply a promotion code or coupon to the shopping
  cart without requiring at order item to be added at the same
  time. The "Custom URL as click action" can be selected to use
  this functionality. The AddOrderItemWithPromotionCodeOrCoupon
  command will create a shopping cart if one does not already
  exist for the customer.
  
  The following are some examples of using the
  AddOrderItemWithPromotionCodeOrCoupon command in a marketing
  content click action:
  
  1) Add item to shopping cart and apply promotion code
  
  AddOrderItemWithPromotionCodeOrCoupon?partNumber=GFR033_331101&p
  romoCode=#promoCode#&catalogId=#catalogId#&storeId=#storeId#&qua
  ntity=1&URL=OrderCalculate?URL=OrderItemDisplay&calculationUsage
  Id=#calUsageId#
  
  Marketing runtime will replace #promoCode# with the public
  promotion code from the specified promotion.
  
  2) Apply promotion code
  
  AddOrderItemWithPromotionCodeOrCoupon?promoCode=#promoCode#&cata
  logId=#catalogId#&storeId=#storeId#&quantity=1&URL=OrderCalculat
  e?URL=OrderItemDisplay&calculationUsageId=#calUsageId#
  
  Use "Custom URL as click action" to remove partNumber parameter.
  
  3) Add item to shopping cart, issue coupon and apply coupon
  
  AddOrderItemWithPromotionCodeOrCoupon?partNumber=GFR033_331101&p
  romoCode=#promoCode#&catalogId=#catalogId#&storeId=#storeId#&qua
  ntity=1&URL=OrderCalculate?URL=OrderItemDisplay&calculationUsage
  Id=#calUsageId#
  
  Marketing runtime will replace #promoCode# with
  promoName=#promoName#, and replace #promoName# with the name of
  the specified promotion.
  
  4) Issue coupon and apply coupon
  
  AddOrderItemWithPromotionCodeOrCoupon?promoCode=#promoCode#&cata
  logId=#catalogId#&storeId=#storeId#&quantity=1&URL=OrderCalculat
  e?URL=OrderItemDisplay&calculationUsageId=#calUsageId#
  or
  AddOrderItemWithPromotionCodeOrCoupon?promoName=#promoName#&cata
  logId=#catalogId#&storeId=#storeId#&URL=OrderCalculate?URL=Order
  ItemDisplay&calculationUsageId=#calUsageId#
  
  Use "Custom URL as click action" to remove partNumber parameter.
  Optionally change promoCode=#promoCode# to promoName=#promoName#
  Optionally remove &quantity=1
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP