APAR status
Closed as program error.
Error description
When a business user opens an object (for example a product in catalog tool), and clicks "Save" immediately after the properties view is opened or after the object is reloaded, the object's language specific data is cleared in the database.
Local fix
Problem summary
USERS AFFECTED: All users use CMC on FP5 and FEP4 PROBLEM ABSTRACT: Description data is cleared if "save" is selected before the description is completely loaded. BUSINESS IMPACT: Description data may be lost. RECOMMENDATION:
Problem conclusion
The create service has been changed to ignore implicitly created objects if they do not contain any explicit changes by the user. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Do not attempt to click save until the object is completely loaded.
Comments
APAR Information
APAR number
JR48188
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-10-24
Closed date
2014-01-21
Last modified date
2014-01-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 January 2014