APAR status
Closed as program error.
Error description
With SEO enabled, if a redirect is created (i.e. changing the product URL keyword from "product" to "product1" ), when attempting to access the old SEO URL (which includes the old keyword "product") using the mobile token in the URL (e.g. "m20") will cause the user to enter a redirect loop by redirecting to the same URL. They will not be redirected to the new SEO URL (which includes the new keyword "product1").
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7.0 users using the SEO feature in FEP3+, who have setup redirects and use the mobile token. PROBLEM ABSTRACT: Requests made to SEO URL's from a mobile device may not get properly redirected and can result in a redirect loop. BUSINESS IMPACT: Users from mobile devices may not be able to properly access the storefront. RECOMMENDATION:
Problem conclusion
We modified the RedirectEngine code to always retrieve the url keyword token from the URLKEYWORD column of the SEOURLKEYWORD table regardless of whether the SEO URL is a desktop or mobile URL request. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR47457
Reported component name
3C COM PROF ED
Reported component ID
5724I4000
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-08
Closed date
2013-11-01
Last modified date
2013-11-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
3C COM PROF ED
Fixed component ID
5724I4000
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPK6A","label":"WebSphere Commerce Professional"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
01 November 2013