APAR status
Closed as program error.
Error description
A marketing e-mail template includes a link with a "Issue coupon" predefined click action. If the "Record all e-mails opened and link clicks with external analytics provider" option is selected, then the generated e-mail will not contain a link to issue the coupon.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 using Management Center marketing e-mail templates PROBLEM ABSTRACT: E-mail template "Issue coupon" links do not display when "Record all e-mails opened and link clicks with external analytics provider" is selected BUSINESS IMPACT: E-mail sent to customers does not contain expected link to issue a coupon RECOMMENDATION:
Problem conclusion
The e-mail template e-mail:CMLink tag was updated to support creating a link to issue a coupon. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR45405
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-16
Closed date
2013-05-30
Last modified date
2013-05-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
30 May 2013