Direct links to fixes
APAR status
Closed as program error.
Error description
The redemption limit per shopper is set to 1. When the shopper submits the order, the redemption statistics is finalized. When CSR edits the order from Accelerator, the promotion can't be applied because the redemption limit has been reached.
Local fix
Problem summary
USERS AFFECTED: Websphere Commerce users on v7.0 PROBLEM ABSTRACT: Promotion with redemption limit as 1 missed when CSR edits the order. BUSINESS IMPACT: Incorrect behavior of the order flow RECOMMENDATION:
Problem conclusion
Remove the redemption limit when CSR edits the order. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR44305
Reported component name
3C COM PROF ED
Reported component ID
5724I4000
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-08
Closed date
2012-11-20
Last modified date
2012-11-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
3C COM PROF ED
Fixed component ID
5724I4000
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPK6A","label":"WebSphere Commerce Professional"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
07 December 2021