APAR status
Closed as program error.
Error description
Dojo 1.5 that was shipped with Feature Pack 3 does not work properly within IE9 browser. The affected areas, used by an out of the box starter store, are pop up window (Dialog box) and Drag & Drop (DND) functions for adding items to the shopping cart and compare.
Local fix
The store front developer can set the affected pages within the store front to force render in IE7 or IE8 mode for the pages affected to workaround this problem.
Problem summary
USERS AFFECTED: WebSphere Commerce V7 customers who are using starter stores that are build using Dojo 1.5 and claim support for shoppers with MS IE9 browser. PROBLEM ABSTRACT: The WebSphere Commerce v7 Feature Pack 3 Madisons store did not claim support for Internet Explorer (IE) 9. BUSINESS IMPACT: Online out-of-the-box starter store does not support IE9 well, thus resulting in various store front problems. RECOMMENDATION:
Problem conclusion
Apply WebSphere Commerce V7 FEP 3 Dojo library upgrade from 1.5 to 1.5.2 where a lot of IE9 fixes where solved. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR44244
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive / Xsystem
Submitted date
2012-10-01
Closed date
2012-10-25
Last modified date
2012-10-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
25 October 2012