APAR status
Closed as program error.
Error description
When using the "Display Promotional Price" action in a Management Center web activity, in a multi-language store, if the associated promotion does not have a value in the "Customer viewable short description" field, then the promotional price may not be displayed in the e-Marketing Spot. When a short description is added to the promotion, then the promotional price is displayed in the e-Marketing Spot.
Local fix
Remove any alternate languages for the store from the LANGPAIR database table.
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 who use the "Display Promotional Price" action and have alternate languages specified for the store. PROBLEM ABSTRACT: The Display Promotional Price action may not work as expected in a multi-language store if the associated promotion does not have a value in the "Customer viewable short description" field. BUSINESS IMPACT: Promotional price is not displayed correctly in the store front. RECOMMENDATION:
Problem conclusion
The "Display Promotional Price" action returns the promotion description along with the calculated promotional price. There was an unexpected exception being thrown when finding the promotion description when alternate languages are configured for the store. The code was corrected so that the exception is not thrown when alternate languages are configured for the store. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43445
Reported component name
WC BUS DEV ED W
Reported component ID
5724I3900
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-16
Closed date
2012-09-06
Last modified date
2012-09-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS DEV ED W
Fixed component ID
5724I3900
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
06 September 2012